About Carexcell

Supporting people to live well, stay connected and feel included:

Carexcell is a community-focused provider delivering aged care, disability support, social connection programs and wellbeing services across New South Wales and Queensland. For more than 15 years, we have supported people to live independently, feel valued, and stay connected to the people and places that matter most.

Whether we’re providing in-home aged care, NDIS supports, nursing, CONNECT social groups or ADVENTURES programs, our focus remains the same: to offer support that is flexible, respectful and designed around each person’s unique needs and goals.

Governing body and executive

Supporting people to live well, stay connected and feel included:

Carexcell is guided by an experienced Governance Board and Executive Team who oversee service quality, safety and continuous improvement.

Our offices & service areas

Local teams supporting local communities

Carexcell operates from three main offices, providing in-home and community-based supports from the Mid-North Coast through to Northern Sydney and South East Queensland.

Hornsby Office (NSW)

Hornsby Shire & Northern Sydney
Home of the Connect Lounge — our purpose-designed space for CONNECT social groups and ADVENTURES programs.

Coffs Harbour Office (NSW)

Coffs Coast & surrounding Mid-North Coast communities
Offering aged care, clinical services, NDIS supports, CONNECT groups, ADVENTURES programs and veterans’ care.

Wauchope Office (NSW)

Wauchope, Port Macquarie, Hastings & surrounding areas Providing Support at Home services, NDIS support, community participation programs and home-based care.

If you’re outside one of these regions, please reach out — many of our services can be delivered flexibly depending on your needs.

What we do

Services That Support Real Life

Everyday help, clinical care, home modifications, palliative care and restorative support for older Australians.

Community participation, domestic supports, nursing, coordination of supports, hoarding & squalor support and more.

Day & Overnight Programs. Supported, sensory-aware adventure programs for autistic and neurodivergent people wanting to try new experiences.

Domestic assistance, personal care and social support for eligible DVA clients.

  • Hoarding & Squalor Support
  • Home Nursing
  • Lawns, Gardens & Home Maintenance
  • Out of Hospital Care
  • Transitional Aged Care Program
  • Palliative Care
  • Private & Brokerage Services
  • Coordination of Supports

Quality, safety & cultural commitment

Safe, respectful and inclusive support

Carexcell is committed to:

  • The rights-based Aged Care Act (2024)
  • NDIS Practice Standards
  • Trauma-informed care
  • Neurodiversity-affirming practice
  • Cultural safety for Aboriginal and Torres Strait Islander peoples
  • Transparent communication with no hidden fees
  • Continuous improvement based on client feedback

Every person we support is treated with dignity, respect and genuine care.

Google reviews & client stories

What People Say About Carexcell