Our goal is to help you live well, stay connected and maintain independence in the place you feel most comfortable: home.
Support for Veterans to Live Safely and Comfortably at Home
Carexcell is proud to support the people who have served Australia.
Our Veterans’ Home Care services provide practical help so veterans, war widows and eligible family members can continue living independently, safely and comfortably at home. We offer respectful, reliable support that makes everyday life easier — with care delivered by people who understand the unique needs of veterans.
Whether you need help yourself or you’re caring for a loved one, our team is here to make the process simple and stress-free.
You may be eligible if you:
If you’re unsure about your eligibility, we can help guide you through the process.
Practical Support for Everyday Living
Carexcell delivers a range of DVA-approved services to help you stay safe and independent at home.
Support with:
Help to manage daily tasks such as:
Safety-focused support, including:
(This does not include major repairs or large trade work — we will guide you on what is included.)
Short-term support to give carers a break while ensuring the veteran remains safe and supported at home.
Friendly visits, community outings and companionship to reduce loneliness and build connection.
Getting support through Veterans’ Home Care is a simple three-step process:
1. Call the Veterans’ Home Care Assessment Agency Phone 1300 550 450 to request an assessment.
2. Complete a Home Care Assessment A VHC assessor will talk with you to understand what help you need and what services you are approved for.
3. Choose Carexcell as Your Provider Let them know you’d like Carexcell to provide your home care services. We will contact you to arrange your support and answer any questions.
If you need help with this process, we can support you at every step.
Respectful, Reliable and Veteran-Focused Support
Carexcell has proudly supported veterans and their families for more than 15 years. Veterans choose us because:
We are committed to honouring the service of veterans by delivering the highest standard of care.
A DVA program that provides practical help at home for eligible veterans and war widows, including personal care, domestic support, and respite.
Yes, you will need a Gold Card or White Card to be assessed for support.
Call the VHC Assessment Agency on 1300 550 450 or contact us and we can help guide you.
Yes — we can walk you through the whole process.
We provide Veterans’ Home Care across New South Wales and Queensland, depending on location.
If your situation changes — for example, you need more support — we can help arrange a review of your services.
A small co-payment may apply for some services. We explain everything clearly upfront.